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Benefits and claims processor jobs

Help Veterans and families connect with the benefits and services they’ve earned with a career at the Veterans Benefits Administration (VBA).

Working at VBA

Have a direct, positive impact on the lives of Veterans and their families by:

  • Assisting service members as they transition out of military service
  • Processing claims for benefits
  • Helping Veterans earn a degree or buy a new home

Your work will be essential in ensuring Veterans receive the benefits they’ve earned — in a way that honors their service.

Come experience the rewards of a fulfilling career with VBA, where your work matters!

Claims processor job openings

Become an advocate for our Veterans. Don’t have experience? Don’t worry. We’ll train you.

Remote work is available and through our direct hiring authority, we’re able to hire and onboard you quickly.

Read more on specific job descriptions

More VBA job openings

Play a vital role in ensuring that Veterans receive the benefits they deserve.

VBA gives you limitless room to grow and excel in your career while offering opportunities that will push your talent to exciting new heights.

Our rewarding careers offer:

  • Competitive salaries
  • Comprehensive health care coverage
  • Robust retirement plans
  • Generous paid leave

We are committed to helping Veterans get their benefits and services in a way that honors their service to our nation, and we are looking for great people to our team.

Veterans Benefits Administration

About VBA

At VBA, we live our mission every day to serve Veterans who have “borne the battle” in an energetic and collaborative work environment.

Of our over 30,000 employees, 53% are Veterans. We also have 56 regional offices and 8 business lines ready to support Veterans. 

Our goal is to attract, develop, and retain passionate, high-performing employees who are interested in making a difference, while providing generations of Veterans — and their survivors — with the care and benefits they deserve.

With the recent passage of the PACT Act, the largest expansion of health care and benefits in VA history, VBA is actively hiring thousands of new employees nationwide.

Job descriptions

Legal Administrative Specialist (LAS)

This remote call center style position requires long periods of time on the phone with the public to advise and provide information on Veterans’ benefits and rights. Work in a dynamic environment where no days are the same. The entry level is GS-5 with promotion potential to the GS-7/9.

Veterans Service Representative (VSR)

Explain benefit programs and entitlement criteria, conduct interviews, identify issues, gather relevant evidence, adjudicate claims, and input data to generate award and notification letters to Veterans describing decisions and the reasons for them. The entry level is GS-7 with promotion potential to the GS-9/10.

Rating Veterans Service Representative (RVSR)

The RVSR works in the Veterans Service Center (VSC), Special Missions, or Pension Management Center. Analyze claims, apply VA’s Schedule for Rating Disabilities (Rating Schedule), and prepare rating decisions, informing VSRs and claimants of the decisions and reasons for them. The entry level is GS-9 with promotion potential to the GS-10/11/12.

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